Personal Dork Assistant

The Process

I became sure that quality management processes are overrated when I saw moon cakes ads that trumpeted their ISO 9001 certification. All I want from my moon cake is filling (preferably red bean, lotus seed is okay, not so hot on plum) that's not too sweet, an evenly brown crust that's not too oily, and maybe a goose egg yolk in the middle if I'm feeling fancy. I sure as hell don't give a crap about the process involved. It's not as if red beans and lotus seeds are being raised and slaughtered in inhumane conditions or anything like that.